Privacy Policy
This Privacy Policy explains how Tailor & Fit processes personal data in connection with its tailoring, alteration, remodelling, and upcycling services, including website inquiries and workshop communications.
Contact Details
Use the contact details below for privacy questions, rights requests, or policy-related correspondence.
Data We Collect
We may process identification and contact details, inquiry content, project notes, garment assessment details, fitting preferences, order and payment records, collection details, and technical data such as device and usage information. Where customers provide garments or materials for review, we may also process information about fabric condition, construction, and requested alterations or redesign choices.
Data Sources
We collect data when a user submits an inquiry, books a consultation, visits the workshop, communicates by phone or email, shares materials for assessment, approves a concept, or completes a collection. We may also receive limited technical data automatically through the website and, where relevant, from payment or service records created during the project process.
Cookie Types
Cookies may include essential cookies that support basic site functions, preference cookies that remember selected settings, and analytics cookies that help us understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.
Cookie Controls
Users may block or delete cookies through their browser, but some site functions may not work properly if essential cookies are disabled. Browser settings can usually be used to limit tracking cookies and to clear stored cookies after a visit.
GDPR Processing Basis
When GDPR applies, we process personal data on a lawful basis such as performance of a contract, steps taken at the request of the data subject before entering into a contract, compliance with legal obligations, legitimate interests, or consent where required. We apply data minimisation and use information only for the purposes described in this policy.
Where GDPR applies, it governs our processing of personal data for users in the European Economic Area and, in some cases, users whose data is handled from within that area.
GDPR Rights
Where GDPR applies, individuals may have the right to access, rectify, erase, restrict, or object to processing, and to receive a copy of certain data in a portable format. Where processing is based on consent, consent may be withdrawn for future processing, without affecting prior lawful processing.
How We Use Data
We use personal data to respond to inquiries, assess garments and materials, prepare concepts and quotes, manage approvals, carry out remodelling or alteration work, arrange collection, process payments, maintain records, operate the website, and meet legal or accounting obligations. We may also use limited technical data to maintain security, diagnose issues, and improve site functionality.
Service Providers
We may share personal data with operational partners that support website hosting, communications, recordkeeping, payment processing, or similar administrative functions. These recipients are expected to handle the data under appropriate confidentiality and security obligations and to use it only for the services they provide to us.
Legal Disclosures
We may share personal data with public authorities, courts, or other parties when disclosure is necessary to comply with law, protect legal rights, respond to lawful requests, or support the establishment, exercise, or defence of claims. We may also disclose information where required to prevent fraud, misuse, or security incidents.
Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, or objection to certain processing activities. Where processing is based on consent, that consent may be withdrawn for future use. Requests may be limited where we must retain information for legal, contractual, or evidentiary reasons.
Requests should describe the right being exercised and the relevant data or interaction, so that we can locate the information and respond appropriately. If a request is complex or involves multiple records, we may ask for additional details and respond within the period required by law.
We keep personal data only as long as necessary for the purpose for which it was collected, including project administration, accounting, dispute handling, and compliance with applicable legal obligations. When data is no longer needed, it is deleted, anonymised, or archived in a restricted form where retention is required by law or for legitimate recordkeeping.
The current version applies from the date it is published on the website. If we make material changes, we will update the policy text and may provide an additional notice where appropriate. Continued use of the website after an update means the revised policy will apply to future processing.